Outsourcing Services

Speak with one of our team now on:

  • HR
  • Finance
  • IT
  • Purchasing
  • Compliance
  • Security
  • Supply Chain Management
  • Customer Service
  • Anything that does not need geographic presence!

Why build your own offshore team?

Increase productivity

Your offshore team operates in the time zone you prefer, allowing you to extend business hours and meet shorter turnaround times.

Focus on your core competency

It’s easy to get caught up with the daily, low value tasks; allow your onshore team to focus on their core skills and high value tasks like sales!

Reduced costs

Maximise the Philippines’ lower labor costs while legally reducing tax allowing you to scale your business.

 

Why partner with Integrated Office Solutions Inc.?

Proven track record

We have been operating since 2011 and we have been growing since, so we know what it’s like.

Our values

We’re family oriented and really take care of our team. Our low attrition rate says it all.

Boutique and personalized management

Our directors came from varying industries, so we bring a wealth of experience to help you every step of the way. We don’t do blanket approaches because we know each company has different needs.

 

I'm so happy with the service I have received. The offshore team are exactly what we needed and have made our business run so much more smoothly

Business Owner - Company Name

Streamline Your Business

Contact us today to find out how we can help your busines reach new heights!

Our team are ready and on hand to help you discover the power of our bespoke, off-shore office solutions.

Let us know what you're hoping to achieve and our team will be in touch to help come up with a personlised strategy and guide your through our invaluable service offering

Frequently Asked Questions

My team member is sick or has an emergency and can’t report to work.

We require your team members to notify us at least two hours before shift start if they will not be able to report to work or will be late so we can notify you accordingly.

My team member would like to take time off, who approves this?

You or your staff’s direct line manager should approve their leave. Your team member would then have to notify the Integrated Office Solutions team of the dates they would be on leave for accurate pay.

My team member lost a family member, how is this handled?

Integrated Office Solutions is compliant to government regulations. If your team member experiences the loss of an immediate family member (including spouse’s, if married), they are given 3 days per year as Bereavement Leave to allow them to be with family.

How many leave credits does my team member have?

We believe and promote work life balance – your team member has 15 leave credits a year (prorated from their start date) that they can either use for holidays or sick leave.

How is performance managed and pay appraisals happen?

Your team member’s direct line manager should track performance. We will supplement it by sending you a document containing observable behaviours like attendance, punctuality, work ethic, etc. Pay appraisals happen once a year, ideally during their anniversary month but it can be aligned to your performance cycle. Just let us know what your cycle is and we’ll work around it.

I want to give my team member a pay increase, how should I go about it?

Let us know by how much and it’s effectively date. Should you need to know what the prevailing market value is, let us know so we can help you.

It’s a public holiday in the country in which my team member reports, our organisation is closed for business today, what happens to my team member?

This is entirely up to you. They can report to work or take the day off. If you decide to have them take the day off, it will be deducted from their leave entitlement.

It is a Filipino public holiday and our domestic team has to report to work, what happens to my team member?

This is entirely up to you. If your team member reports to work, they would be entitled to holiday premium pay. How we handle leave for each placement is communicated when we advertise for each role. Each role may have a separate requirement. For example a support or service team member may handle duties that require alignment to your local holidays required compared to IT developers who are project based and do not need to.

Our company is restructuring and we don’t have enough work to send our offshore team member. How do we go about this?

You have the option of separating with your team member due to redundancy. This, however involves additional cost. The team member will be entitled to a month’s salary for every year of service and a fraction of six (6) months is considered a year. Your team member needs to be notified at least 30 days before their last day of work