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Content management can be broadly defined as the creation, collection, retrieval and governance of information. There are many different types of content management, including social media content management, web content management and even mobile content management. Big corporations in your niche probably have dozens of people working in content management, reaching a large audience through mass content production and marketing. The question is, how can you compete?

In the west, hiring content management professionals can be unattainable unless you're a large, established enterprise. However, there is a solution. Content management BPO has become increasingly popular in recent years, allowing businesses of all sizes to hire professionals and cut costs by up to 70%.

HOW IT WORKS

Integrated Office Solutions specialises in creating offshore teams in the Philippines to help businesses run more efficiently. With years of experience, we know everything there is to know about content management BPO. Our dedicated team will help you with offshoring content management in 3 steps:

  1. You tell us about your business and the positions you're looking to fill. We then pair you with the candidates we feel are best suited to your requirements.
  2. You select the candidates you like, and we arrange an interview. Don't worry, you can choose what to ask and find out everything you need to know.
  3. Should you decide to hire someone, we help welcome them into your company. You can hire as many or as few employees as you need.

Finished! Outsourcing content management has never been easier!

Particularly if it’s your first-time outsourcing content management, you may be feeling a bit wary. With Integrated Office Solutions, all the control remains in your hands. You can choose and build your own team, hiring as many or as few people as you desire. Hiring a professional to deal with content management in the west can cost up to $94K per year, but by outsourcing content management to the Philippines, you can get much more for much less.

Benefits of Outsourcing Content Management

Cutting costs is not the only advantage content management BPO can give you. Other benefits include:

  • Outsourcing content management allows you to focus on your company, leaving other tasks in the hands of qualified professionals;
  • Outsourcing content management to the Philippines can ease a lot of stress back at home. Both you and your team can benefit from increased time to focus on high-value tasks and growing your business;
  • It increases productivity;
  • Outsourcing to qualified professionals, like the teams we build at Integrated Office Solutions, means it can get done faster and more efficiently. Additionally, you will start to see results sooner and you can ensure the work is being done well. Content management BPO also means you can work to any schedule. As work can be completed around the clock, more can be done quicker.

Contact Us

The Philippines is a highly educated country, ranking 3rd in Asia for English proficiency and reaching a literacy rate of almost 97%. Hence it is not surprising the BPO industry in the Philippines now employs over 1 million Filipinos. If you want to be one of the thousands of businesses reaping the benefits of this trillion-dollar industry, contact us today and find out how we can help you with content management BPO.

Integrated Office Solutions have the experience and the track record to help you find your ideal team members to help you and your business scale.

Talk to us and Optimise your business today!

Why build your own offshore team?

Increase productivity

Your offshore team operates in the time zone you prefer, allowing you to extend business hours and meet shorter turnaround times.

Focus on your core competency

It’s easy to get caught up with the daily, low value tasks; allow your onshore team to focus on their core skills and high value tasks like sales!

Reduced costs

Maximise the Philippines’ lower labor costs while legally reducing tax allowing you to scale your business.

 

Why partner with Integrated Office Solutions Inc.?

Proven track record

We have been operating since 2008 and we have been growing since, so we know what it’s like.

Our values

We’re family oriented and really take care of our team. Our low attrition rate says it all.

Boutique and personalized management

Our directors came from varying industries, so we bring a wealth of experience to help you every step of the way. We don’t do blanket approaches because we know each company has different needs.

 

WHAT OUR PARTNERS SAY...

We pride ourselves on producing outstanding results and constant growth for our trusted partners. Our partners are happy with their decision to utilise BPO services and impressed by the quality of work provided by their remote employees in the Philippines.

Frequently Asked Questions

My team member is sick or has an emergency and can’t report to work.

We require your team members to notify his/her line manager if they will not be able to report to work or will be late. In the event that they are unable to notify their line manager, they can reach out to us so we can notify you accordingly.

My team member would like to take time off, who approves this?

You or your team member’s direct line manager should approve their leave. Your team member would then have to notify the Integrated Office Solutions team of the dates they would be on leave for accurate pay.

My team member lost a family member, how is this handled?

Integrated Office Solutions is compliant to government regulations. If your team member experiences the loss of an immediate family member (including spouse’s, if married), they are given 3 days per year as Bereavement Leave to allow them to be with family.

How many leave credits does my team member have?

We believe and promote work life balance – your team member has 20 leave credits a year (prorated from their start date) that they can either use for holidays or sick leave.

MATERNITY AND PATERNITY LEAVE


My team member is pregnant or is due to deliver a baby soon and can’t report to work.

Integrated Office Solutions is compliant with government regulations and grants maternity leaves to all pregnant female members to enable her to recover from childbirth and/or to have time to nurse her newly born child. We require your team members to notify us as soon as pregnancy is confirmed so we can provide necessary documents for the benefit and to notify you, so you are able to plan ahead. 105 days of maternity leave will be granted to a qualified female member for live childbirth regardless the mode of delivery and frequency. The law also grants qualified female member the option to extend for an additional 30 days without pay. An additional 15 days paid leave is also granted if the female member qualifies as a solo parent.

Who will be responsible for the payment of the team member which is under maternity leave?

Your female team member shall receive full pay which consist of SSS maternity benefits computed based on their average daily salary credit and the salary differential to be paid by the employer, if any.

My male team member's partner will soon deliver a baby and would like to take a leave.

Your male team member is entitled to 7 days paternity leave in the event of his partner's childbirth to enable him to lend support to his partner during the period of recovery and/or nursing of his newly-born child. Your male team member is entitled to 7 days paternity leave in the event of his partner's childbirth to enable him to lend support to his partner during the period of recovery and/or nursing of his newly-born child.

Who will be responsible for the payment of the team member which is under paternity leave?

This will be shouldered by the employer.

PERFORMANCE APPRAISALS


How is performance managed and pay appraisals happen?

Your team member’s direct line manager should track performance. We will supplement it by sending you a document containing observable behaviours like attendance, punctuality, work ethic, etc. Pay appraisals happen once a year, ideally during their anniversary month but it can be aligned to your performance cycle. Just let us know what your cycle is and we’ll work around it.

I want to give my team member a pay increase, how should I go about it?

Let us know by how much and the date that it is effective from. Should you need to know what the prevailing market value is, let us know so we can help you.

PUBLIC HOLIDAYS


It’s a public holiday in the country in which my team member reports, our organisation is closed for business today, what happens to my team member?

This is entirely up to you. They can report to work or take the day off. If you decide to have them take the day off, it will be deducted from their leave entitlement.

It is a Filipino public holiday and our domestic team has to report to work, what happens to my team member?

This is entirely up to you. If your team member reports to work, they would be entitled to holiday premium pay. How we handle leave for each placement is communicated when we advertise for each role. Each role may have a separate requirement. For example, a support or service team member may handle duties that require alignment to your local holidays required compared to IT developers who are project based and do not need to.

SEPARATION OR REDUNDANCY


Our company is restructuring and we don’t have enough work to send our offshore team member. How do we go about this?

You have the option of separating with your team member due to redundancy. This, however involves additional cost. The team member will be entitled to a month’s salary for every year of service and a fraction of six (6) months is considered a year. Your team member needs to be notified at least 30 days before their last day of work.