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Financial services encompass a wide range of tasks including but not limited to accounting, reporting and bookkeeping. As the individuals responsible for managing money, professionals in the financial sector are a crucial part of our businesses and societies. It is not surprising then, that hiring a professional to complete financial services in the west is expensive and unaffordable for many small businesses. Luckily, the rise of finance BPO means it is now possible to outsource financial services to the Philippines for a much cost effective price tag.

HOW IT WORKS

At Integrated Office Solutions, we are experts at helping businesses of all sizes with finance BPO. Years of experience and a dedicated team means we know the ins and outs of outsourcing financial services.

The way it works is simple: we match you with possible candidates, set up interviews and induct new staff should you choose to hire them.

Particularly if it’s your first time offshoring financial services, you may be feeling a bit nervous. Remember, with Integrated Office Solutions all the control remains in your hands. Outsourcing financial services doesn't have to mean losing autonomy of your business, you can hire as few or as many employees as you want, and you always have the final say.

In the west, hiring a professional in the financial sector is costly, and the recruitment process can take weeks or even months. In fact, data shows individuals working in finance can expect salaries exceeding $100,000. By outsourcing financial services to the Philippines with Integrated Office Solutions, you can cut costs and avoid the hassle of recruiting candidates yourself without sacrificing on quality. We give you access to world-class professionals that can make a real and valuable contribution to your team so you can focus on what matters.

Why Outsource?

There are many other advantages to outsourcing financial services with Integrated Office Solutions. These include the ability to work to any schedule, increased efficiency and more time to focus on your business.

Work to any schedule

Have you ever thought about how different time zones could work to your advantage? By outsourcing financial services to the Philippines, you can have your offshore team working tirelessly as you sleep, meaning you can have your business working 24/7.

Increased efficiency

A major reason for outsourcing is increased efficiency. By outsourcing financial services to pre-trained and qualified professionals, more work can be done faster and for less.

More time to spend on your business

Finance BPO can be liberating. Doing onshore accounting, reporting and tax can be expensive, repetitive and time-consuming. By outsourcing financial services, you can focus your attention on essential business responsibilities and opportunities for growth.

Get in touch!

Outsourcing financial services to the Philippines can not only increase your business' efficiency but also reduce costs and allow you to focus on what matters. With over a million employees, the Philippines' outsourcing industry shows no signs of slowing down. Could finance BPO be the next move for your business? Contact us today and find out how we can help you with offshoring financial services.

Integrated Office Solutions have the experience and the track record to help you find your ideal team members to help you and your business scale.

Talk to us and Optimise your business today!

Why build your own offshore team?

Increase productivity

Your offshore team operates in the time zone you prefer, allowing you to extend business hours and meet shorter turnaround times.

Focus on your core competency

It’s easy to get caught up with the daily, low value tasks; allow your onshore team to focus on their core skills and high value tasks like sales!

Reduced costs

Maximise the Philippines’ lower labor costs while legally reducing tax allowing you to scale your business.

 

Why partner with Integrated Office Solutions Inc.?

Proven track record

We have been operating since 2008 and we have been growing since, so we know what it’s like.

Our values

We’re family oriented and really take care of our team. Our low attrition rate says it all.

Boutique and personalized management

Our directors came from varying industries, so we bring a wealth of experience to help you every step of the way. We don’t do blanket approaches because we know each company has different needs.

 

WHAT OUR PARTNERS SAY...

We pride ourselves on producing outstanding results and constant growth for our trusted partners. Our partners are happy with their decision to utilise BPO services and impressed by the quality of work provided by their remote employees in the Philippines.

Streamline Your Business

Contact us today to find out how we can help your busines reach new heights!

Our team are ready and on hand to help you discover the power of our bespoke, off-shore office solutions.

Let us know what you're hoping to achieve and our team will be in touch to help come up with a personlised strategy and guide your through our invaluable service offering

Frequently Asked Questions

My team member is sick or has an emergency and can’t report to work.

We require your team members to notify his/her line manager if they will not be able to report to work or will be late. In the event that they are unable to notify their line manager, they can reach out to us so we can notify you accordingly.

My team member would like to take time off, who approves this?

You or your team member’s direct line manager should approve their leave. Your team member would then have to notify the Integrated Office Solutions team of the dates they would be on leave for accurate pay.

My team member lost a family member, how is this handled?

Integrated Office Solutions is compliant to government regulations. If your team member experiences the loss of an immediate family member (including spouse’s, if married), they are given 3 days per year as Bereavement Leave to allow them to be with family.

How many leave credits does my team member have?

We believe and promote work life balance – your team member has 20 leave credits a year (prorated from their start date) that they can either use for holidays or sick leave.

MATERNITY AND PATERNITY LEAVE


My team member is pregnant or is due to deliver a baby soon and can’t report to work.

Integrated Office Solutions is compliant with government regulations and grants maternity leaves to all pregnant female members to enable her to recover from childbirth and/or to have time to nurse her newly born child. We require your team members to notify us as soon as pregnancy is confirmed so we can provide necessary documents for the benefit and to notify you, so you are able to plan ahead. 105 days of maternity leave will be granted to a qualified female member for live childbirth regardless the mode of delivery and frequency. The law also grants qualified female member the option to extend for an additional 30 days without pay. An additional 15 days paid leave is also granted if the female member qualifies as a solo parent.

Who will be responsible for the payment of the team member which is under maternity leave?

Your female team member shall receive full pay which consist of SSS maternity benefits computed based on their average daily salary credit and the salary differential to be paid by the employer, if any.

My male team member's partner will soon deliver a baby and would like to take a leave.

Your male team member is entitled to 7 days paternity leave in the event of his partner's childbirth to enable him to lend support to his partner during the period of recovery and/or nursing of his newly-born child. Your male team member is entitled to 7 days paternity leave in the event of his partner's childbirth to enable him to lend support to his partner during the period of recovery and/or nursing of his newly-born child.

Who will be responsible for the payment of the team member which is under paternity leave?

This will be shouldered by the employer.

PERFORMANCE APPRAISALS


How is performance managed and pay appraisals happen?

Your team member’s direct line manager should track performance. We will supplement it by sending you a document containing observable behaviours like attendance, punctuality, work ethic, etc. Pay appraisals happen once a year, ideally during their anniversary month but it can be aligned to your performance cycle. Just let us know what your cycle is and we’ll work around it.

I want to give my team member a pay increase, how should I go about it?

Let us know by how much and the date that it is effective from. Should you need to know what the prevailing market value is, let us know so we can help you.

PUBLIC HOLIDAYS


It’s a public holiday in the country in which my team member reports, our organisation is closed for business today, what happens to my team member?

This is entirely up to you. They can report to work or take the day off. If you decide to have them take the day off, it will be deducted from their leave entitlement.

It is a Filipino public holiday and our domestic team has to report to work, what happens to my team member?

This is entirely up to you. If your team member reports to work, they would be entitled to holiday premium pay. How we handle leave for each placement is communicated when we advertise for each role. Each role may have a separate requirement. For example, a support or service team member may handle duties that require alignment to your local holidays required compared to IT developers who are project based and do not need to.

SEPARATION OR REDUNDANCY


Our company is restructuring and we don’t have enough work to send our offshore team member. How do we go about this?

You have the option of separating with your team member due to redundancy. This, however involves additional cost. The team member will be entitled to a month’s salary for every year of service and a fraction of six (6) months is considered a year. Your team member needs to be notified at least 30 days before their last day of work.